Four Traps When Implementing Business Systems
In such a competitive and highly evolving business environment, every growth-minded business must grapple with decisions around picking the right business software system to handle their expanding operations. There are several types of software designed to handle different business operations. Some of them include Zoho, Servicem8, Xero, and WorkflowMax among others. Apart from selecting the right software, businesses must implement them the right way. Implementing a new system in the right way can positively impact a business and provide a better foundation for improvement and development. However, some businesses get entangled with a series of problems in their systems management due to pitfalls they make knowingly and unknowingly. It often results in inefficiencies and other software integration challenges. The common pitfalls that business software managers make include:
Failure to plan
Planning is a prerequisite for any software integration. Business systems planning involves analysing, defining and designing the information architecture of a business. It looks at the entire organisation to determine the information systems that a business requires to fulfill their goals. It means a business must clearly understand where they are going and which systems are suitable for them. However, failing to plan for business software systems often result in inhibited flexibility, productivity and even, slow growth. Severe challenges will occur and can cripple the growth and continuity of a business. It may prompt a business to start adopting a new system which ends up being costly and time-consuming.
Failure to test
No business would want to work with defective software. Therefore, testing is an integral step that any business seeking to adopt a new software system must emphasise. Software systems with bugs can affect the performance of a business and even worst, the customer. Testing helps reduce the cost of fixing any bug a business may encounter during its use. The complete system must be tested to ensure everything connects successfully. Another testing a business should not overlook are unit and integration testing. Failing to test can cause functional and technical hurdles. Testing helps to verify the validity of software architecture.
Failure to train for implementation
Training plays a vital role in providing successful business system implementation and adoption of the system by the employees. Employees should be introduced to the new system and be trained on how to use them. Training engages employees and motivates them to embrace the change. Whether a business is adopting accounting or management software, it must prioritise training when implementing it. Lack of training can result in wasted employee productivity, lack of real-time visibility and integration complexities and more. Inadequate training and implementation can also waste huge amounts of money and time for a business. They must have clearly defined training procedures to avoid the consequences that come along with a lack of it.
Failure to remedy
No business software system is immune to failure. However, it does not mean businesses should throw them away. Real-time resolution is vital in cushioning problems that can occur. It also saves on both time and costs. Therefore, any business that adopts a software system must have remedy measures in place. Failing to correct a slight problem in the system can paralyse the entire business. Engaging experts to help in solving common software hurdles is recommended for any business to reap maximum outcome from their systems.
While business systems come with irresistible benefits, poor planning, training, implementation, and remedy can make it costly and cumbersome. Different businesses experience a hodge-podge of system failures and process bottlenecks due to the above mistakes.